What the SCHADS Award changes mean for Disability Advocacy Organisations

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July 10, 2026
On 1 June 2026, the Fair Work Commission published its Decision and Draft Determination following a review into gender undervaluation of the SCHADS Award.  For those of us in the disability advocacy sector, this matters because this is the main award that advocates are employed under.  A lot of our workforce does the kind of relational, high-skill, high-judgement work that has historically been hard to capture in a pay classification, and this review was, in part, an attempt to fix that.
 
Here’s what CEOs and organisational leaders need to know.
 
Why this review happened: 
 
Back in 2022-23, the Fair Work Commission found that a number of Awards — including SCHADS — had likely undervalued workers because the work itself, much of it done by women, wasn’t being properly recognised or classified. Following a similar decision for the Aged Care Award in March 2024, the Commission began reviewing SCHADS in early 2025. The aim was twofold: acknowledge that the Award had undervalued relevant skills, and simplify the tangle of different Schedules into one clearer structure.
 
What DANA argued for:
 
DANA made two submissions during this process, in October 2025 and February 2026. 
 
Our key positions were:
 
  • Current pay rates should be the “ground floor” — nobody should end up worse off through this process.
  • Pay point increments should be more consistent.
  • The Award should properly recognise the diversity and complexity of community advocacy work.
  • Lived experience should be recognised as a genuine skill set, standing alongside qualifications and industry experience.
We’re pleased to say the final Decision reflects much of this thinking.
 
What’s actually changing:
 
A new classification: “Caseworker/Practitioner.This role is now explicitly recognised in the Award as involving distinctive skills; work that assists or advocates for marginalised or vulnerable people, groups or communities, and that combines high-level interpersonal skills with high-level knowledge work. This is a meaningful shift: it names and values exactly the kind of work many advocates do every day.
 
Lived experience is now explicitly recognised:  The Award now states that lived experience can be considered alongside industry experience and formal qualifications when assessing the overall skill set required for a role.
 
Levels are being renumbered: not restructured in a way that should cause confusion:
 
  • Current Level 4 → new Level 6
  • Current Level 5 → new Level 7
  • Current Level 6 → new Level 8
  • Current Level 7 → new Level 9
 Pay rates are, for most people, largely unchanged:  This is because the pay increases delivered through the 2012 Equal Remuneration Order have now been built directly into the Award itself, rather than sitting alongside it. There are minor pay rate reductions at current levels 4.2 and 4.3 (new levels 6.3 and 6.4), but anyone currently employed at those levels keeps their existing rate, including if they change employers.
 
What this means for your organisation
 
There is no need to panic, and there is no need to act immediately.  The new Award doesn’t commence until 1 October 2027, giving the sector well over a year to plan. 
 
Some Schedule E changes start earlier, but these shouldn’t directly affect most advocacy organisations. Schedule E covers Home Care and Disability Services workers,  the classification under which most disability support workers working with NDIS participants are employed. 
 
We know there’s been some concern in the sector about what this might mean for NDIS plan budgets, so DANA has checked the detail: the NDIA Pricing Guides and the Disability Support Worker Cost Model for 2026-27 both appear to accommodate the proposed Schedule E changes, alongside the Annual Wage Review 2026-27. 
 
On that basis, we don’t expect these changes to have an adverse impact on NDIS plan budgets in the short term.
 
In practical terms:
 
  • Budget impact is likely to be limited: Because previous pay increases are already built into current rates, most organisations shouldn’t see a significant new cost from this change alone. Separate Annual Wage Review increases will still apply as usual ; this is a different process.
  • Existing staff at Level B.4.2 and B.4.3 keep their current (slightly higher) rates:  This is a genuine protection worth flagging to your finance and HR teams now.
  • This is a values shift, not just a pay shift: Even where the dollar impact is modest, the Commission’s willingness to formally recognise caring, relational and advocacy skills — including lived experience — is an important acknowledgment of the nature of this work. It’s worth communicating this to your teams as a form of professional recognition, not just a technical Award update.
  
What to do between now and October 2027
 
For organisations:
  • Keep an eye on sector guidance as it’s developed, including translation guides mapping old classifications to new ones.
  • Start thinking now about how the new Level structure, and the Caseworker/Practitioner classification in particular, maps onto your existing roles.
  • Build this into your workforce planning and any position description reviews well ahead of the 2027 deadline.
For advocates and workers:
  • Keep reasonable evidence of your formal industry experience, so your skills are properly recognised if you move roles.
  • If your work relies heavily on lived experience alongside (or instead of) formal qualifications, raise this with your employer as part of your next performance or role review, well before the new Award takes effect.
What DANA is doing:
 
We’ll continue monitoring FWC advice, including the final Award text when published, and investigating exactly how the retained-rate protections apply for people moving roles within the new Level 6. We’ll also be tracking any downstream impacts and keeping members updated as things develop.
 
If you have questions about how this might apply to your organisation, please don’t hesitate to get in touch with the DANA policy team: policy@dana.org.au

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